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Ethan Park
StandardSingapore · ethan.park@example.com · +1 555-0211
Guest Details
Date of Birth05-09-1975
Address8 Baker Street, London
Passport / IDP-200583
Emergency ContactAiko Nakamura · +1 555-0311
Stay Summary
Total Visits6
Total Nights Stayed12
Lifetime Spend$4,140
Average Stay2 nights
Favorite Room TypePresidential Suite
Last Stay—
Upcoming ReservationAug 9, 2026
Preferences
Room PreferenceNon-Smoking
Preferred FloorFloor 2
Preferred BedDouble
Food PreferencesHalal
LanguageGerman
Special RequestsRequests late checkout when available
Favorite Amenities
Mini BarCoffee MachineOcean View
Payment Summary
Outstanding Balance$0
Payment MethodVisa •••• 7731
Previous Payments
Jul 21, 2026Visa •••• 7731
$2,484Oct 1, 2025Visa •••• 4242
$1,656Stay History
6 recorded stays
| Reservation ID | Check-In | Check-Out | Room | Room Type | Total Nights | Amount Paid | Status |
|---|---|---|---|---|---|---|---|
| RES-9110 | Jul 21, 2026 | Jul 23, 2026 | 206 | Presidential Suite | 2 | $900 | Completed |
| RES-9111 | Jun 22, 2026 | Jun 23, 2026 | 401 | Standard Queen | 1 | $0 | Cancelled |
| RES-9112 | May 17, 2026 | May 19, 2026 | 502 | Deluxe Twin | 2 | $298 | Completed |
| RES-9113 | Apr 11, 2026 | Apr 12, 2026 | 103 | Deluxe King | 1 | $185 | Completed |
| RES-9114 | Mar 6, 2026 | Mar 8, 2026 | 204 | Ocean View | 2 | $490 | Completed |
| RES-9115 | Apr 9, 2026 | Apr 10, 2026 | 305 | Executive Suite | 1 | $310 | Completed |
Loyalty
Membership TierStandard
Points Balance2,070 pts
Lifetime Spend$4,140
Rewards Available
Free Night StayRoom Upgrade VoucherSpa Credit $50Late Checkout PassComplimentary BreakfastAirport Transfer Voucher
Upgrade Progress0 pts to Silver
Communication Timeline
Jul 27, 2026Birthday GreetingBirthday greeting and complimentary offer sent.
Jul 9, 2026Reservation ConfirmationBooking confirmation sent via email.
Jun 21, 2026Welcome EmailPre-arrival welcome email with hotel information.
Jun 3, 2026Feedback RequestPost-stay feedback survey sent.
May 16, 2026Phone CallFront desk called to confirm arrival details.
Apr 28, 2026Special RequestGuest requested late checkout via email.
Guest Notes
Internal Notes
No internal notes.
AllergiesNone on file
Dietary RestrictionsNo restrictions
Birthday05-09-1975
Anniversary09-03
VIP Instructions
Escort to room personally, complimentary room upgrade when available
Uploaded Documents
PassportNot uploaded
Identity Cardidentity_card_11.pdf · Oct 1, 2025
Visavisa_11.pdf · Jul 23, 2026
Invoicesinvoices_11.pdf · Jun 13, 2026