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Adrian Kowalski
StandardBrazil · adrian.kowalski@example.com · +1 555-0217
Guest Details
Date of Birth05-09-1972
Address56 George Street, Sydney
Passport / IDP-200901
Emergency ContactAiko Nakamura · +1 555-0317
Stay Summary
Total Visits6
Total Nights Stayed18
Lifetime Spend$6,210
Average Stay3 nights
Favorite Room TypePresidential Suite
Last StayJul 7, 2026
Upcoming ReservationAug 1, 2026
Preferences
Room PreferenceNon-Smoking
Preferred FloorFloor 3
Preferred BedQueen
Food PreferencesGluten-free
LanguageSpanish
Special RequestsRequests late checkout when available
Favorite Amenities
WorkspaceSmart TVBalcony
Payment Summary
Outstanding Balance$0
Payment MethodMastercard •••• 5588
Previous Payments
Jul 7, 2026Mastercard •••• 5588
$3,726Jul 25, 2026Amex •••• 1006
$2,484Stay History
6 recorded stays
| Reservation ID | Check-In | Check-Out | Room | Room Type | Total Nights | Amount Paid | Status |
|---|---|---|---|---|---|---|---|
| RES-9170 | Jul 7, 2026 | Jul 10, 2026 | 306 | Presidential Suite | 3 | $1,350 | Completed |
| RES-9171 | May 28, 2026 | May 30, 2026 | 501 | Standard Queen | 2 | $258 | Completed |
| RES-9172 | Jun 6, 2026 | Jun 9, 2026 | 102 | Deluxe Twin | 3 | $447 | Completed |
| RES-9173 | May 24, 2026 | May 26, 2026 | 203 | Deluxe King | 2 | $370 | Completed |
| RES-9174 | Apr 28, 2026 | May 1, 2026 | 304 | Ocean View | 3 | $735 | Completed |
| RES-9175 | Mar 30, 2026 | Apr 1, 2026 | 405 | Executive Suite | 2 | $620 | Completed |
Loyalty
Membership TierStandard
Points Balance3,105 pts
Lifetime Spend$6,210
Rewards Available
Free Night StayRoom Upgrade VoucherSpa Credit $50Late Checkout PassComplimentary BreakfastAirport Transfer Voucher
Upgrade Progress0 pts to Silver
Communication Timeline
Jul 21, 2026Birthday GreetingBirthday greeting and complimentary offer sent.
Jul 3, 2026Reservation ConfirmationBooking confirmation sent via email.
Jun 15, 2026Welcome EmailPre-arrival welcome email with hotel information.
May 28, 2026Feedback RequestPost-stay feedback survey sent.
May 10, 2026Phone CallFront desk called to confirm arrival details.
Apr 22, 2026Special RequestGuest requested late checkout via email.
Guest Notes
Internal Notes
No internal notes.
AllergiesNone on file
Dietary RestrictionsNo restrictions
Birthday05-09-1972
Anniversary02-18
VIP Instructions
Escort to room personally, complimentary room upgrade when available
Uploaded Documents
Passportpassport_17.pdf · Jul 25, 2026
Identity Cardidentity_card_17.pdf · May 29, 2026
VisaNot uploaded
Invoicesinvoices_17.pdf · Feb 28, 2026