Back to Guests
AJ
Aaliyah Johnson
StandardUnited States · aaliyah.johnson@example.com · +1 555-0224
Guest Details
Date of Birth03-14-1995
Address3-2 Ginza, Tokyo
Passport / IDP-201272
Emergency ContactMorgan Whitfield · +1 555-0324
Stay Summary
Total Visits1
Total Nights Stayed5
Lifetime Spend$600
Average Stay5 nights
Favorite Room TypeStandard Queen
Last StayJun 13, 2026
Upcoming Reservation—
Preferences
Room PreferenceSmoking
Preferred FloorFloor 5
Preferred BedKing
Food PreferencesGluten-free
LanguageEnglish
Special RequestsNone on file
Favorite Amenities
Ocean ViewWorkspaceSmart TV
Payment Summary
Outstanding Balance$0
Payment MethodVisa •••• 4242
Previous Payments
Jun 13, 2026Visa •••• 4242
$360Jul 23, 2026Mastercard •••• 5588
$240Stay History
1 recorded stay
| Reservation ID | Check-In | Check-Out | Room | Room Type | Total Nights | Amount Paid | Status |
|---|---|---|---|---|---|---|---|
| RES-9240 | Jun 13, 2026 | Jun 18, 2026 | 501 | Standard Queen | 5 | $645 | Completed |
Loyalty
Membership TierStandard
Points Balance300 pts
Lifetime Spend$600
Rewards Available
Free Night Stay
Upgrade Progress700 pts to Silver
Communication Timeline
Jul 24, 2026Reservation ConfirmationBooking confirmation sent via email.
Jul 6, 2026Welcome EmailPre-arrival welcome email with hotel information.
Jun 18, 2026Feedback RequestPost-stay feedback survey sent.
May 31, 2026Phone CallFront desk called to confirm arrival details.
Guest Notes
Internal Notes
No internal notes.
AllergiesNone on file
Dietary RestrictionsNo restrictions
Birthday03-14-1995
Anniversary04-30
VIP Instructions
No special instructions
Uploaded Documents
Passportpassport_24.pdf · Jul 23, 2026
Identity Cardidentity_card_24.pdf · Jun 13, 2026
Visavisa_24.pdf · Apr 29, 2026
InvoicesNot uploaded